外国游客入境游体验调研 / Travel Experiences and Service Needs in Mainland China

 Hello! We are studying travel experiences for a travel-product project. This survey is for non-Chinese citizens aged 18 or over, including visitors, international students, other residents, and people interested in visiting. 

The survey is expected to take 3–5 minutes. Taking part is voluntary. We do not ask for your name, phone number, ID or exact location. Please do not include identifying details in written answers. Responses will be used only for this project’s research and aggregate reporting. Only the project team will access raw responses. As we do not collect identifiers, we may be unable to locate and withdraw a response after submission.

We would appreciate you taking a few minutes to complete this survey. Your feedback will help us explore ways to improve your travel experience in China.


您好!我们正在为入境游旅行产品项目了解旅行体验。本问卷面向年满18岁的非中国籍人士,包括短期游客、国际学生及其他在华居民,以及有来华兴趣的人。预计约3至5分钟。参与完全自愿。问卷不要求姓名、电话、证件或精确位置,请勿在文字回答中填写身份信息。回答仅用于本项目研究及汇总展示,原始回答仅供项目团队访问。由于不收集身份信息,提交后可能无法定位并撤回某份回答。 希望您能花几分钟填写这份问卷,您的反馈将帮助我们探索如何为您带来更好的中国旅行体验。

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您是否符合条件,并自愿参与? / Are you eligible and willing to take part?
A. 我已满18岁、非中国籍,已阅读说明并自愿参与 / I am 18 or over, am not a Chinese citizen, have read the information, and agree to take part
B. 我不符合条件或不愿参与 / I am not eligible or do not wish to take part
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以下哪项最符合您目前或最近一次在中国大陆的停留情况? / Which best describes your current or most recent stay in mainland China?
A. 短期访问,包括旅游、探亲或商务 / A short visit, for tourism, visiting people, or business
B. 以国际学生或交换生身份居住 / Living here as an international or exchange student
C. 因工作、家庭或其他原因居住 / Living here for work, family, or another reason
D. 从未来过,但有兴趣或计划来访 / Never visited, but interested in or planning a visit
E. 从未来过,目前也没有来访兴趣或计划 / Never visited and not currently interested in or planning a visit
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这些困难中,哪些事项对那次活动的影响最大?
Which issues had the greatest impact on that activity?【请选择1-5项】
01 了解所到地点的文化背景 / Understanding the cultural background of places visited
02 想找人同行时,找到合适的旅行伙伴 / Finding a suitable travel companion when I wanted one
03 从中文菜单判断一道菜实际是什么 / Understanding what a dish is from a Chinese menu
04 在选择游玩项目的顺序前,了解预计排队时间 / Finding expected queue times before choosing the order of attractions or activities
05 找到符合自己兴趣的游玩地点 / Finding places to visit that match my interests
06 使用当地公共交通到达目的地 / Getting to a destination by local public transport
07 预约或购买景点门票 / Booking or buying attraction tickets
08 完成付款 / Making payments
09 获得可用的手机网络 / Getting mobile internet access
10 操作当地应用或小程序 / Using local apps or mini-programs
11 办理入境手续 / Completing entry formalities
12 办理购物退税 / Claiming a tourist shopping tax refund
A. 没有哪一项影响更大 / No single difficulty had the greatest effect
B. 记不清/无法判断 / Cannot remember / Cannot judge
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